Account Settings

In Settings, tap "Language settings" to open your device's app language settings. Choose the language you want to use, then reopen Nokoris. The iOS and Android apps support Japanese, English, Simplified Chinese, Traditional Chinese, Korean, and Vietnamese. The web help center is available in Japanese, English, Simplified Chinese, and Traditional Chinese. Changing the app display language does not translate content you entered, such as item names, group names, or notes.

You can change your profile image from Account settings on the web, iOS, and Android. On the web, select a JPEG, PNG, or WebP image smaller than 15 MB; Nokoris resizes it for display before upload. You can remove a saved image after confirming deletion. Deleting it removes the original and display-sized images and cannot be undone. On iOS and Android, a message at the bottom confirms when changing or deleting the image finishes. A failed save also shows a message, and Android stays on the profile screen.

Yes. In Sign-in methods under Account settings on the web, iOS, or Android, link Google and Apple to the same Nokoris account. You can review each linked email and status, and unlink a method you no longer use. The last sign-in method cannot be unlinked, which prevents you from losing access. A method already used by another Nokoris account cannot be linked.

If the browser cannot open the Google or Apple pop-up, the Web app automatically switches to sign-in in the same tab. After authentication, it returns to Nokoris and resumes sign-in. Canceling leaves you on the Web app, and repeated button presses still start only one sign-in attempt.

Check that you selected the same sign-in method and the same Google account or Apple Account you used before. If you used Apple's Hide My Email, still choose "Continue with Apple" and the same Apple Account. After signing in, also check the currently selected group shown near the top of the screen. Data is displayed per group, so selecting another group can make previous stock appear missing. Nokoris does not issue its own password. If you cannot sign in with Google or Apple, use that provider's account settings.

Open settings, select "Account management", tap "Delete account", review the notes, complete verification with a linked sign-in method, and confirm deletion. Note: Deleted data cannot be restored. Export any data you need before deleting your account. If you own a group with other members, transfer ownership to another member from the member list in Group Settings before deleting your account. You cannot delete your account while you still own a group with other members. iOS and Android show this warning before deletion. The Web version does not show it in advance, so check this condition if deletion fails. If you are the only member of a group you own, deleting your account also deletes that group and its data. To keep it, invite another member and transfer ownership first. You cannot delete your account while a Web subscription is active. Open subscription management from the on-screen guidance, cancel the subscription, and try deleting your account again once any billing processing is complete. The person responsible for an organisation subscription must first transfer responsibility to someone else. If you are unsure how to transfer it, contact Support using the details shown in the guidance. If you use the same account on multiple devices, deleting the account on one device automatically signs out the other devices once they detect the deletion.

At present, Nokoris does not automatically delete profile, personal or shared stock, or group images solely because an account has been inactive for two years or more. Images continue to be retained while they are referenced by an account, group, or stock item. Images may also be removed when you delete or replace them, or delete the associated account, group, or stock item. Deleted images cannot be recovered. No inactivity-based image deletion date is currently scheduled. If this policy changes and images are to be deleted, we will explain which images are affected and the scheduled date in an in-app notice and on the website at least 90 days beforehand. Where available, we will also send a push notification.

You can edit the same notification preferences on the web, iOS, and Android. Open "Notification settings" from settings and turn each item on or off, including expiration alerts, low stock alerts, group notifications, and notices from Nokoris. You can also choose how many days before expiration alerts begin and the notification hour. The web app asks for browser notification permission the first time you turn on push notifications. If you denied it, allow notifications for Nokoris in your browser's site settings. If app notifications are disabled in iOS or Android system settings, please check those settings too. When the Web app is open, an incoming notification appears at the top of the screen. When it is closed, the browser displays the notification. Opening it switches to the target group and takes you to the relevant Stock, Shopping, Timeline, or Announcement screen. You can also open a shared direct link to the same screen after dismissing the notification.

If you have unread important announcements, Home shows the newest one. Otherwise, it shows your newest unread announcement. To avoid showing outdated notices immediately after registration, announcements published 30 or more days before your registration date are not shown in the banner. Opening the banner or dismissing it with the “×” marks that announcement as read. The banner does not immediately switch to another announcement that had already arrived; on that device, it appears again only when an announcement published later arrives. This state persists after restarting the app or signing out, is cleared when you delete your account, and is not carried over to another device or a reinstalled app. While you have unread announcements, a red indicator appears on the bell at the top right of Home, and a badge appears on the iOS app icon. Opening an announcement marks it as read. Both indicators disappear once you have read all announcements. Tap an image in the announcement to enlarge it. If the announcement has a link, open it from the separate button shown in the details.

From the menu in a supported browser, install the Nokoris Web app or add it to your Home Screen. After installation, shortcuts can open Stock, Shopping, and Search directly. Use “Display theme” at the top of the screen to choose System, Light, or Dark. The choice is saved in the same browser. When a new Web version is available, an update notice appears; select “Update” to switch to it.

Open "Image cache" from settings to check how much storage downloaded images use and clear them. Images are downloaded again automatically when needed. This does not delete stock drafts, unsent timeline images, or stock and profile images stored in the cloud. Nokoris normally removes old cached images automatically.

Check that both devices use the same Google or Apple account and have the same group selected. If search or filters are active, clear them and check again. Check the connection and app updates, then fully close and reopen Nokoris. Changes made offline may take time to appear after the next connection. If the issue remains, do not register the data again or delete the app. Contact Support from within Nokoris.